Wells Fargo is committed to providing the information necessary to help address your unique financial needs and concerns, starting with the tools and resources to find relief. Wells Fargo is committed to providing information necessary to help address your unique financial needs and concerns, starting with the tools and resources to find relief.
How can I protect my credit report if I can’t keep up with my loans?
The best way to protect your credit report is to make arrangements directly with your lender. Try asking your bank/lender about deferring payments and interest on your loans/credit lines and having fees waived. On a case-by-case basis, Wells Fargo is offering fee waivers, payment deferrals, and other expanded assistance for credit card, auto, mortgage, small business lending, and personal lending customers who contact us.
Can I apply for a credit limit increase for disaster relief?
In this time of crisis, increasing the limit on your credit card could be a way to help alleviate some financial strain and increase your purchasing power. We’re currently reviewing credit card line increases on an individual basis over the phone. To find out your options, reach out to your bank directly.
What are some programs that can help me get by?
The government has designed programs to provide support and relief to those in need during this time. Here are some highlights of the CARES Act that may impact your finances:
There have been temporary changes made to unemployment eligibility. Today, workers who are furloughed, but haven’t been fully laid off, are eligible. This special program also extends to those who are typically self-employed and/or part of the gig economy.
The Families First Coronavirus Response Act is now covering up to 12 weeks of family leave for families who have faced school/daycare closure because of the pandemic and must stay home with their children.
Wells Fargo is committed to helping as many small business customers as possible through programs like the Paycheck Protection Program (PPP) established by the CARES Act. Wells Fargo mobilized thousands of employees and introduced new automation to rapidly process as many PPP applications for submission to the U.S. Small Business Administration (SBA).
Wells Fargo is with you as you embark on your road to recovery. To learn more about our COVID-19 relief efforts visit wellsfargo.com/heretohelp.