Mayor Keisha Lance Bottoms announced today that she has appointed Richard Cox as Chief Operating Officer of the City of Atlanta, a position that encompasses oversight and executive management for the city’s operating departments including Aviation, Fire, Police, Corrections, Parks and Recreation, Planning, Public Works, and Watershed Management.
The Atlanta City Council must confirm Cox before his appointment is final.
Cox is a loaned executive from Cox Automotive and will serve the City for one year before he returns to his company. He possesses more than 15 years of management experience and currently serves as vice president of client advising and performance for Dealer.com, a Cox Automotive brand.
“I am pleased to have Richard Cox join the Administration as Chief Operating Officer,” Bottoms said. “He brings to us a wealth of senior leadership and operating experience, and I am confident he will enhance our Administration’s focus on strengthening public safety, operational efficiency, and improving customer service.”
Cox currently leads a team at Dealer.com that’s focused on evolving the client experience. Previously, Cox was responsible for business, customer and consumer operations; analytics; and overall customer experience for Autotrader, Dealer.com and Kelley Blue Book. All three brands are part of Cox Automotive, a company that’s working to transform the way the world buys, sells and owns cars. Cox Automotive is a division of Cox Enterprises, Inc.
“I’m excited to serve the City of Atlanta and Mayor Keisha Lance Bottoms,” said Cox. “It’s an honor to work for the betterment of my hometown that I love. I’m grateful to Cox Enterprises for allowing me to realize this opportunity, and I’m proud of my company’s commitment to the community.”
Prior to joining Cox Automotive, Cox held operational leadership positions with several organizations including Worldspan, Jones International University and Orbitz. He began his career at Worldspan, an Atlanta-based travel technology and content provider, where he held several positions during his 11-year tenure including Director of Worldwide Operations.
He also served as President and Chief Operating Officer for Jones International University (JIU), a Denver online-based university.
Prior to joining JIU, Cox served as Vice President of Customer Experience at Orbitz Worldwide, a leading online travel company, where he provided organizational strategy and was responsible for customer care, quality assurance, vendor and workforce management.
Cox also served on the Atlanta Board of Directors for Year Up and serves on the Cox Automotive Diversity Council. Cox holds a M.B.A. in Management Information Systems from Kennesaw State University.
Cox is the second key appointment that Bottoms has made since becoming mayor in January.
She appointed Marva Lewis, who had worked in her campaign, as chief of staff. Lewis has brought more than 15 years of extensive experience in human resources.
Most recently, Lewis served as vice president of human resources for Cousins Properties, where she developed and implemented all human capital strategies aligned to supporting the growth of the Cousins organization.
Lewis also served as Global HR Initiatives Leader for Equifax Inc., serving as a key contributor to the senior human resources team, providing strategic direction on global change management initiatives.